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Questions, problems, reports and requests all reach a real person. Pick the closest topic so your message lands in the right place.

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Before you write

Can’t sign in? Reset your password with a code sent to your email. It also signs out every other device. Reset your password Report something on Palster Use Report in the ⋯ menu on the post, profile, chat or space. It reaches our safety team fastest. Where to find Report Download or delete your data In Palster, go to Settings → Your data. No need to ask us. Your privacy choices

If someone is in immediate danger, call your local emergency number first. Palster can’t send help.

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Every message is read by a person. We usually reply within two business days, sooner for safety concerns.

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We use what you send only to answer you and, for safety reports, to act on them. See our Privacy Policy.

Email addresses

Prefer email? Write to the address for your topic.

Topic	Email
Help with your account	[email protected]
A handle that’s kept for you	[email protected]
Safety concerns	[email protected]
Spam and abuse of Palster	[email protected]
Privacy and data requests	[email protected]
Palneum, Plus and payments	[email protected]
Copyright notices	[email protected]
Security problems	[email protected]
Legal and authorities	[email protected]
Press and media	[email protected]
Careers	[email protected]
Everything else	[email protected]

Company details

Company: Grant Networks, LLC (Delaware, United States)
Post: 24A Trolley Square, Wilmington, DE 19806, United States
Phone: +1 (302) 319-3074

Legal notices and service of process can be sent to this address, marked “Attn: Legal”.